Marine Tech Services Details

“Beware of MARINE TECH SERVICES! We fled from hurricane Florence in our trawler and ended up in Hilton Head needing a generator repower. John, the owner of Marine Tech Services gave us an estimate and stated he would “treat me right”. We agreed on a price for the generator and labor. I had been forewarned of his shenanigans by two local marina harbormasters but I guess I fell for his sales pitch. A few days after giving him $20k as down payment for the generator and labor he sent out a Half Price Sale Notice via email to everyone of his customers but us! We had not taken delivery and were not scheduled for installation for weeks. I had to send an email to the VP of Northern Lights to resolve the issue with their dealer. Following the installation, Marine Tech Services tried to make up for their loss by charging almost 70 hours labor after I did most the on board installation myself! Good thing I did because after the installation their “Technician” advised me that was the first northern lights generator they had installed. Included in their billing was $120/hr each for two young mechanics helpers! I had to threaten them with my onboard camera recordings of the actual time (40 hrs) they worked to get them to back off. I am a retired Coast Guardsman/U.S Customs Criminal Investigator and after 30 years of contracting marine repairs I have never seen such questionable and creative billing practices. Maybe its just a Hilton Head mentality but buyer beware!”

Posted 01.27.19 by Tim U.